Business and Blogging

January 24th, 2008

Business Blog Case Study: Correcting a Misperception About Your Company

(businessandblogging.com) Liz and I noticed this post at Behind the Buzz, which describes a scenario in which a business, Vodafone (a mobile phone network in the United Kingdom), had to deal with a customer service problem.
The scenario is this:
Vodafone was trying to contact customers by phone, but customers were not sure whether the calls were […]

By Laura Spencer -- 0 comments